Called up to see if I can get a new customer deal, got told as 18 months are not up (17 months!) , I am not a ‘new customer’ and quoted me an existing customer price! Try searching ‘Sky customer service number’ …. Please mark a response as an ANSWER if it has solved your query/issue I need to speak to an actual human being to get sky tv installed Sorry, you can’t reply to this discussion as it’s been locked by our Community Managers.

Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. I have the same issue, I can’t n either know the status of my order not contact any customer service I have been away from sky for nearly 18 months now and it appears to have gone downhill. But BBC channels go to Full Screen correctly, and on-screen controls are active.

Narrative Entertainment has confirmed that POP and Tiny POP will stop broadcasting as linear TV channels on Sky, Virgin Media and Freeview after 31 December. Tbh Sky couldn’t warn its customers if the call offering a discount isn’t from them. First of all could you email your customers to say that in the next few days someone will be contacting you about your account. Sky you need to find a way of making these calls without alarming your customers.

How do I speak with the customer service?

It’s probably a good thing if sky launch Unleashed by DOGTV would be nice to see ent genre. Discovery (WBD), the owner of the channel to let Sky know when it can be added to the EPG. Narrative Entertainment says the change is due to the declining commercial viability of linear children’s TV, with most younger viewers now watching streamed content.

Tiny POP is expected to continue in a similar streaming-only format. The POP brand isn’t disappearing completely. Pretty Sure it will be replacing HGTV+ 1 in January, HGTV closes in January with programming moved to Really along with TLC new look and going free to air in January apparently on 13th. Click to sign-in or sign-up.

Additionally, these FAST channels are only available on Sky Glass and Sky Stream in the UK only and don’t have rewind, pause or fast-forward functions. Since the move of Sports channels on 28th July, Sky Sports The Lions/Action is on channels Sky TV channels on PlayStation and Xbox I say this because usually Universal Group (NOW channels) and That’s TV are quite quick to grab recently vacant channels and move to them, but it doesn’t seem like the case for now. I think it’s possible that Vevo music channels may launch in MTV’s place. Some Vevo channels are available on Pluto TV, Samsung TV Plus, etc.

Sky Glass and Sky Stream Remote App

They asked for my password & Mother’s maiden name but wouldn’t confirm my sky account number. The same thing happened to me today, before I read this. View this Answer within the discussion

We have the same issue on an Intel NUC rwith 11th gen Core i7 CPU running Windows 11. ( I’ve read a few forum lnks, same problem, though no apparent answer). Tried a few times, the same thing happened. I still have this issue 3 months later. I built my system and have 65gb RAM, 24gb Graphics Card teamed up with and i9 Processor and have the same issues.

It would be good to know if Sky are looking at this issue, which appears to be affecting quite a few people. I have the same issue on windows 11. Christmas should be focused on family, friends, community and being together, but it’s not.

Sky devices need to stay plugged in continuously to receive updates properly. Is this happening only on your devices? On Stream there is a still a channel labelled BuddyFilmsHD which should have reverted to Sky Comedy HD back in July It was supposed to be the film channel

How do I download the Sky Remote App?

The film channel or the entertainment channel) ? But in fact it was the Entertainment channel with the similar name on 139 that did this. On average, new discussions are replied to by our users within 5 hours Would be intersting if sky launch new Creator Television makes a lot more sense to plan Sky Replay closure, long after any form of EPG 152, 156 and filled with 164. The MTV channel closures was always on the cards when Skydance took over Paramount.

Re: Sky Go App for Windows 11 not working properly

• This discussion has been locked
• Can sky sort themselves out please.
• I have tried various compatibility settings for ARM and it they appear to make little difference.
• Anybody with individual sports packs will need to upgrade.
• On average, new discussions are replied to by our users within 3.6 hours

Send their customer service staff on a course The thing is we only recontracted with Sky before Christmas at a rate I was happy with (cheaper than previous package) I would like to contact Sky customer services by phone or email about my bill. I tried to ring Removed, the Sky customer number, but there seems to be a fault with the Sky service today. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. I have returned my old sky router following an upgrade to fibre but have received another text asking me to return it!

eSIM Seamless Activation with Sky Mobile

From August, vegas casino app this will also include every single live Sky Sports+ stream and on demand catch-up content. Launching this August, Sky Sports+ is transforming the amount of choice sports fans have, all at no extra cost On average, new discussions are replied to by our users within 50 minutes Or you can create your own Community discussion by clicking here

• Is this happening only on your devices?
• But in fact it was the Entertainment channel with the similar name on 139 that did this.
• The POP brand isn’t disappearing completely.
• I’m going to try and call customer support tomorrow

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I have the same issue, it is not the Laptop that is the issue but Windows 11. Worth noting that the app worked fine with 24H2 until the most recent app update. Sky Go for Windows 11 is broken for me as well, since the latest app update. It’s now February 2025 And I’m still having this issue.

Help unable to get verification code send to my mo…

If the issue is not something we can help you with, call Sky by dialling 150 (free) from either a Sky Talk landline or a Sky mobile. Only customers with the complete Sky Sports pack will get access to Sky Sports+ at no extra cost. Once live, customers with a full Sky Sports subscription won’t need to do a thing; Sky Sports+ will simply drop into the existing Sky experience, across Sky Glass, Sky Stream, Sky Q, and NOW. With the capability to show up to 100 live events via concurrent streams, fans will have more choice than ever before on what to watch, while the dedicated Sky Sports+ channel will showcase a selection of the best live sport.

Make sure you keep your app updated for the best experience and new features! Click the comment button to sign-in or sign-up. I know Sky do email with offers when the subscription is about to expire & they do call should a customer cancel. If Sky do want to reduce my bill, then email me the details and if it’s a good offer, I’ll sign up for another two years. Can sky sort themselves out please.

The volume control stays on screen about halfway up, you cannot change volume, and cannot shut it down very effectively. We can get the video playing but the the app will not let you go to full screen properly. When we try to use the Sky go app on the computer it does not work properly. Sign in and get involved to stay up to date

Sky in reality only own a Small number of channels that you see on Satellite/Glass & Stream. @UT393  MTV has nothing to do with Sky, they are owned by Viacom who are the ones closing these channels. I know WBD regularly have MPEG-2 testing channels that only last a few weeks or months. After 31 December, these channels will be removed from the EPG.

Re: How do I speak with the customer service?

The issue is the sky go app not being updated, not windows 11. Despite there being some people who still like watching the linear TV music channels, they just don’t make any money anymore and haven’t for a while, which is why they are disappearing very quickly compared to other linear TV channels. The recently revamped Sky Sports app will also become the ultimate home of sports streaming. Integrated into Sky TV, streaming service NOW, and a revamped Sky Sports mobile app, Sky Sports+ will make it easier for fans to browse, discover and watch the sport they love.

I have tried various compatibility settings for ARM and it they appear to make little difference. I have exactly the same issues as the original poster. I’m going to try and call customer support tomorrow Clearly a Lenovo issue with the Slim 3.

Re: Changes to the TV Guide – December 2025

@Emeka2  Sky won’t contact you on the back of a community post, they would not know who you are or you contact details from your community login Saying your office has technical issues for now. I am moving soon and would still like to have sky in 3 rooms as l do now . Anybody with individual sports packs will need to upgrade. As part of the Sky Sports+ launch, NOW members will also be able to pause and rewind live sports content for the first time.

This discussion has been locked On average, new discussions are replied to by our users within 3.6 hours Browse or search to find help, or start a new discussion on Community. It installed an update however exactly the same issues are still being faced. Works fine on an old Intel 7th Gen Core i7 based PC running Windows 10 so clearly not a hardware issue.